What You Can Expect From Us

When you run your own business you have to work hard at it for 12 months a year. That’s why you need insurance that work just as hard – without taking a break. We can assist you to identify the day-to-day risks which your business faces, and help yo to decide how to handle and manage those risks which you decide to transfer to insurance. We will help you find the right insurance solutions for your needs. Here’s what we can do for you over the course of a year.

genesis insurance what you can expect

Our 5 Step Client Service Approach

tailoring your strategy
Tailoring Your Strategy

We can carry out a needs analysis to identify potential and existing risks to your business - taking into account any issues over the past 12 months. We do research on insurers to present you with a personalised report recommending the best option.

placing cover
Placing Cover

We implement your tailored insurance strategy, confirming and communicating the details of your policy and premiums.

delivering ongoing services
Delivering Ongoing Service

We can handle day-to-day management of insurance cover, holding regularly review meetings to make sure you continue to have the right level of protection and recommending changes where necessary to cover any new or emerging risks to your business.

managing your claims
Managing Your Claims

If you have a claim, we can support you through the entire claims process - negotiating with insurers and third parties to ensure the swift payment of any benefits. We can maintain up-to-date claims statistics and analysis on your claims frequency, severity, causes and trends so we can get the best outcomes for you when it’s time to renew your policy.

renewing your covers
Renewing Your Cover

As the end of the policy year approaches, we can review any changes to your business over the course of the year - including any claims you made - and put together a proposal recommending the best option for you for the following policy year.

Trusted by many

“
"Service and follow up impeccable, and their advice invaluable"
We have been using Genesis Insurance Brokers Australia for the past 5 years. We have always found their premiums to be highly comparable and competitive, their service and follow up impeccable, and their advice invaluable. On the occasions when we have needed to have a claim submitted we've always found them to be fast, efficient and friendly - with claim and payout usually processed in a matter of days after the initial lodgment.

We would definitely recommend Genesis Insurance Brokers for any business wanting top level cover at affordable prices.
“
"I have had reason to claim after the recent flood
and have been dealing with Kellie.

I would like to say Kellie has done a excellent job in getting my claim through. She has kept me informed all along the way and I cant speak highly enough about her.

I suggest you give her a pay rise and extra time off, ( just joking ) but seriously thanks for the great service from your company via Kellie.
“
"Service and follow up impeccable, and their advice invaluable"
We have been using Genesis Insurance Brokers Australia for the past 5 years. We have always found their premiums to be highly comparable and competitive, their service and follow up impeccable, and their advice invaluable. On the occasions when we have needed to have a claim submitted we've always found them to be fast, efficient and friendly - with claim and payout usually processed in a matter of days after the initial lodgment.

We would definitely recommend Genesis Insurance Brokers for any business wanting top level cover at affordable prices.
“
"I have had reason to claim after the recent flood
and have been dealing with Kellie.

I would like to say Kellie has done a excellent job in getting my claim through. She has kept me informed all along the way and I cant speak highly enough about her.

I suggest you give her a pay rise and extra time off, ( just joking ) but seriously thanks for the great service from your company via Kellie.
“
"Service and follow up impeccable, and their advice invaluable"
We have been using Genesis Insurance Brokers Australia for the past 5 years. We have always found their premiums to be highly comparable and competitive, their service and follow up impeccable, and their advice invaluable. On the occasions when we have needed to have a claim submitted we've always found them to be fast, efficient and friendly - with claim and payout usually processed in a matter of days after the initial lodgment.

We would definitely recommend Genesis Insurance Brokers for any business wanting top level cover at affordable prices.
“
"I have had reason to claim after the recent flood
and have been dealing with Kellie.

I would like to say Kellie has done a excellent job in getting my claim through. She has kept me informed all along the way and I cant speak highly enough about her.

I suggest you give her a pay rise and extra time off, ( just joking ) but seriously thanks for the great service from your company via Kellie.
View All Testimonials