"Service and follow up impeccable, and their advice invaluable"
We have been using Genesis Insurance Brokers Australia for the past 5 years. We have always found their premiums to be highly comparable and competitive, their service and follow up impeccable, and their advice invaluable. On the occasions when we have needed to have a claim submitted we've always found them to be fast, efficient and friendly - with claim and payout usually processed in a matter of days after the initial lodgment.
We would definitely recommend Genesis Insurance Brokers for any business wanting top level cover at affordable prices.
"Faye earned my trust within a short period of time
and five years later she services both my business and personal insurances with confidence and ease. I find comfort in knowing that she acts in my best interest.
When I refer my clients to Faye for insurance I have the utmost confidence that they'll be pleased and satisfied with her services. I receive positive feedback from my clients after consulting with Faye such as; "Faye is amazing, her insurance knowledge is so vast, she covered areas of exposure that we hadn't considered and the premiums that she negotiated for us were well within our budget.
"I have had reason to claim after the recent flood
and have been dealing with Kellie.
I would like to say Kellie has done a excellent job in getting my claim through. She has kept me informed all along the way and I cant speak highly enough about her.
I suggest you give her a pay rise and extra time off, ( just joking ) but seriously thanks for the great service from your company via Kellie.
"I have been dealing with Genesis Insurance Brokers Australia now for well over a decade"
Since asking them to quote our Insurance for us in 2003, we were very happy with how competitive they were in the market and that they never charged astronomical fees.
We tried them out every year and were always very happy with the way they handled our account.
Then in 2011 Faye Coburn still from Genesis took over our account, since that day moving forward to 2017 we have never had a doubt that we would always turn to Genesis for all our Insurance needs.
"Our business has relied on the services of Genesis Insurance Brokers Australia for over a decade"
In particular the expertise and dedication of Mandy Bidewell, our key adviser.
Our circumstances and policies are continually reviewed to ensure we are getting the cover specific to our needs. In today’s time poor society it is reassuring to know that we have the support of a dedicated team of professionals who focus not only on our insurance requirements but work hard to build trust and maintain rapport.
"I have worked with Genesis Insurance Brokers since 2001, for several businesses and for many different types of insurance."
One of the key benefits is the reassurance we get from the high level of personalised customer service and we find it refreshing to speak with someone that knows us and knows instantly the intricate details of our policies. This style of relationship based customer service combined with their technical ability and knowledge has proved to be of tremendous value in our business and we willingly endorse Mandy Bidewell and her support team at Genesis.
C-Aspect Pty Ltd
"For the past 10 years I have been using and recommending the services of Genesis Insurance Brokers Australia"
Their expert advice has saved my business, and the businesses of many of my clients a great deal of money over the years. On one occasion one of my clients experienced a major fire in his factory, which had the potential to be catastrophic for his business. Fortunately, we had conducted a review of the insurance cover with Faye Coburn, a senior broker with Genesis, six months prior to the event, and based on her recommendations increased cover in a number of key areas.